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Login works from website but not game

Ban Caomhnoir de na Iomproidh Buí
Treaa
Ban Caomhnoir de na Iomproidh Buí
  • GW2: irieguin.4851
Posted On: 08/04/2019 at 06:49 PM
  • Twitch
  • Extra-Life

OK... I am bored. Haven't been online any game in awhile. Done with Rift. I remember that i had Beta ESO but hated it. I heard it is better so i downloaded it. 

I recovered my account (even though apparently i was right).. .reset password repeatedly.

I have no problem logging into the ESO site on the web.. seeing my account info... browsing forums But... when i go to log into game it get an invalid username/password error...

Ideas

Treaa

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Response:

Ban Caomhnoir de na Aracos
Cedrissa
Ban Caomhnoir de na Aracos
  • GW2: Arroara.5748
Replied On: 08/05/2019 at 06:45 AM PDT
  • Twitch
  • Twitch
  • Extra-Life

- sorry, grey moment, misread the question -

Last Edited on: 08/05/2019 at 06:47 AM
"Do the best you can until you know better. Then, when you know better, do better." - Maya Angelou
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Devotion Rank 19Fellowship Rank 12Scholar Rank 3Artisan Rank 13Social Rank 5
Tiarna de na Ulchabhan Corcra
Jairone
Tiarna de na Ulchabhan Corcra
  • GW2: Jairone.6270
  • ESO: @Ytterin
Replied On: 08/05/2019 at 10:25 AM PDT
  • Steam
  • Twitch
  • Extra-Life

ESO forums and ESO game logins were different for me, so it may well be that yours are not the same either.  You could try using the account recovery page, or if you know the email you used you could try any login recovery tools on the launcher/login for the game.

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Ban Caomhnoir de na Iomproidh Buí
Treaa
Ban Caomhnoir de na Iomproidh Buí
  • GW2: irieguin.4851
Replied On: 08/05/2019 at 03:35 PM PDT
  • Twitch
  • Extra-Life

I dunno. I put in ticket. I even tried to make a new account with a different email and the account verification email never came. I guess it doesn't want me.

Awards & Achievements
Devotion Rank 19Valor Rank 10Fellowship Rank 12Scholar Rank 2Artisan Rank 9
Draoi de na Ulchabhan Dubh
verve
Draoi de na Ulchabhan Dubh
  • ESO: @verve
Replied On: 08/06/2019 at 06:19 AM PDT
  • Twitch

you will need to use the same email address you used to 1st register/buy the game, you can recover your user name and reset password.

 

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Devotion Rank 13Valor Rank 20Fellowship Rank 19Explorer Rank 4Scholar Rank 4Artisan Rank 15Social Rank 3Mentorship Rank 2