Hi everyone,
We’ve been going through the reports of personal story getting skipped or changed and are thoroughly investigating the issue. To help us investigate further, we would appreciate it if you could post in this thread the name of your affected character(s).
-----
What race were you playing? From what we’ve seen, only sylvari are running into this issue, so we’re testing a change to prevent this in the future. Unfortunately, we have no way of knowing if a given character chose their order, or was inadvertently sent to the wrong one, so I don’t anticipate a retroactive fix being made.
Content Designer
As far as I know, we’ve squashed the bug that was causing this, so it won’t happen going forward, but as I mentioned above, we have no way to retroactively try to fix characters that are in the wrong order. Sorry!
Content Designer
As I said above, we do not have a way to do that. Customer Support does not have the ability to set your active story step. I don’t have that ability. We also cannot set up an automated solution because there is NO difference between a player who is in (for example) the Vigil because they chose it, and someone who’s in the Vigil because they got accidentally set there. (We were able to automate the “skipped ahead” fix because we could tell if a character had gaps in their story.)
---------
It looks like there will be no fix for it unless you want to delete your character and remake it. I discovered this lovely gem while questing with my husband (both sylvari and on his quest line).