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Can't play getting Error 302 with install button

Ridire de na Capall
Kavurn
Ridire de na Capall
Posted On: 04/16/2014 at 06:19 PM

Hey guys just wanted to let everyone know that I can't play to a 302 error/no play button replaced with install instead issue.  I really want to play I sent an email to support not to sure if they can help me.  I have already done everything on the forums they say to do to fix the problem.  Honestly I wasn't in beta but I don't have a very high opinion of Zenimax atm.  So until the problem with the launcher is fixed I can't log in and I'm tired of deal with it when nothing works so I cancelled my sub.  If they can't fix it then I won't be playing ESO.  Kind of ticked off because I spent the money on a game I can't play.  Oh well those are the breaks I guess.  Once the problem is fixed I will resub and start playing again.  Hopefully it is before my 30 days are up.  If not have fun everyone.

Last Edited on: 04/17/2014 at 08:55 AM
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Response:

Taoiseach de na Arach Glas
Foghladha
Taoiseach de na Arach Glas
  • GW2: Foghladha.2506
  • ESO: @Foley
Replied On: 04/16/2014 at 07:50 PM PDT
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2 things should fix this. 

1. Reboot your router

2. Restart your machine.

These two things solves the problem for several of us.

"It's not the loot and accolades you walk away with, it's the memories and friendships that you cherish forever." - Foghladha
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Ban Fili de na Iolair
Nona
Ban Fili de na Iolair
  • GW2: Noma.5703
  • ESO: @NonaSky
Replied On: 04/16/2014 at 08:58 PM PDT
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Also check your antivirus, I have viper.  Under protection setting, was listed handling of bad program, there was a box checked.  Said to check files when opened or copied, so I unchecked it have had no problems.  That being said you might want  to check your antivirus program

 

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Curadh de na Capall
Demaskinos
Curadh de na Capall
Replied On: 04/16/2014 at 11:39 PM PDT

The deleting/renaming the .version files fix worked for me, but the problem returned next time I wanted to play. So i tried restarting the client over and over, and the problem was gone after 8 or so restarts.

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Fine
Rooks
Fine
Replied On: 04/17/2014 at 06:44 AM PDT

Running the tool like the instructions says doesn't seem to work, but as Demaskinos said, deleting the .version worked for me as well.

I didn't have the bug return either.

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Ridire de na Capall
Kavurn
Ridire de na Capall
Replied On: 04/17/2014 at 04:56 PM PDT

I appreciate the advice everyone,  I will all your suggestions while I wait on support cause I really want to play BADLY!!

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